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The Hampshire County Public Library provides limited examination proctoring services. All proctoring sessions are provided subject to the following rules and restrictions:

  • HCPL accepts requests for proctoring sessions on a first-come, first-served basis; we cannot fulfill requests for unscheduled/on-the-spot proctoring. The scheduling of sessions is at the discretion of staff, and we may not be able to fulfill all requests. A library card is NOT needed to schedule proctoring services.
  • Proctoring sessions are offered Monday-Friday as available, by appointment only. All proctoring sessions must end by 4:00 p.m. Please arrive at least 15 minutes prior to your session to allow for test setup.
  • If your institution requires that the test must be mailed to them, an envelope must be supplied along with postage rates. All fees are due at time of service.
  • All test-takers must provide/arrange to provide staff with the following information regarding the proctored exam they wish to take:
    • Name of institution offering the examination.
    • Name and contact information of your instructor and/or your institutional testing center administrator (whoever will be sending the examination to us).
    • Specific information regarding the requirements of the proctored exam, including but not limited to: access password; duration of test/allowed testing time; use of external resources (such as calculator, scratch paper, etc.). If a specific web browser must be used to take the examination, this information must be provided ahead of time. NOTE: this information must come from your institution. 
  • Test-takers should call 24 hours in advance to confirm that the staff has received their test material.
  • HCPL is not responsible for any incorrect testing information provided by your institution (i.e. wrong password, wrong test, etc).
  • Installation of software beyond what the library provides (Firefox, Chrome, Edge) requires prior approval of IT. We are not responsible for software incompatibilities, and cannot guarantee that technical problems will not occur when using the library’s internet and/or computers.